pepper: Pepperpot (Ellipsis)
Pepper ([personal profile] pepper) wrote2008-02-27 02:53 pm

(no subject)

Dear IT department,

Your logic, it hurts my brain. We have problems with our email servers, and have been asked to drastically cut down the amount of emails in our inboxes. We are soon moving to a new server, because the system is bordering on collapse. Fair enough.

But wouldn't it therefore make sense for you to NOT send out emails on a half-hourly basis to the entire company? I get that people need to know about IT issues, but not everyone needs to know, every time. And the updates to tell me that the IT issue that didn't interest me in the first place has not yet been resolved - just annoying. Considering the situation, perhaps it would be better to post this information to the intranet site instead. I get more emails from you than I do from anyone else in the company, including Corporate Communications and my friend in HR.

Just a thought.

Baffledly,

Me.

ETA: Hee! Talk in the comments has inspired fic in which the True Evilness of IT is revealed by [personal profile] holdouttrout!
ext_3314: Woman writing (Default)

[identity profile] pepper-field.livejournal.com 2008-02-27 04:48 pm (UTC)(link)
Mm. Well, I'm sceptical about our IT department's use of logic and joined-up thinking. I mean, I get on well with IT people in general (heck, I'm dating one), but this particular bunch... they're kind of losing the benefit of my doubt.

Then again, I suspect it's the IT management who are specifically crap. :)
ext_3440: (Default)

[identity profile] tejas.livejournal.com 2008-02-27 04:50 pm (UTC)(link)
Could easily be. Goodness knows we've had (and have) our share of crap management. Sometimes I wonder what the higher ups are thinking, and then I realize the problem is that they're NOT!
ext_3314: Woman writing (Default)

[identity profile] pepper-field.livejournal.com 2008-02-27 05:01 pm (UTC)(link)
We have a whole thing going on with different departments thinking different things are priorities - as probably most big companies do. I'm in kind of a funny place where I'm responsible to two different departments, and sort-of to a third, so I get to hear each one bitching about the other. "Oh, they don't understand! Why do they keep doing that!" "Oh, they make such a fuss about that when it's just not important and they don't realise the pressure we're under!" It's quite illuminating. :)
ext_3440: (Default)

[identity profile] tejas.livejournal.com 2008-02-27 05:24 pm (UTC)(link)
And I bet you sometimes feel like a kindergarten teacher. :-) Ever want to just put them in timeout? :-)
ext_3314: Woman writing (Default)

[identity profile] pepper-field.livejournal.com 2008-02-27 05:36 pm (UTC)(link)
Heh, yes. "E.M.! O.R.! Shake hands and say you're sorry. O.T.C... Don't do that."
ext_3440: (Default)

[identity profile] tejas.livejournal.com 2008-02-27 05:40 pm (UTC)(link)
"Okay, that's it. All of you, take the conference table chairs and face them to the wall. Sit down and I want total silence for 15 minutes. Then I want you all back at the table and ready to talk rationally."